The Application Transparency feature in Driver Pulse gives you greater visibility into where you have shared your application data and what companies have access to it. The feature also gives you more control over how you can be contacted (by email, text, or the Driver Pulse app).
To see all the carriers who have ever received your application data (the Application Transparency view), tap the blue “How’d my data get here?” link on your Driver Pulse home screen.
The Application Transparency Screen
The Application Transparency screen shows you each carrier who currently has access to some version of your application data through Tenstreet. Each card shows the carrier’s name, the date of the last application, the total application count, and the current communication preferences you have set with that specific carrier.
You can sort these companies either by the order you applied to their open jobs (with most recent first) or in alphabetical order by using the Sorted By dropdown.
A green checkmark under any of the three methods of communication indicates the carrier can contact you through this method. A red x indicates they cannot communicate with you through this method. For example, if there is a red x under Text, the carrier will be unable to send you a text through Tenstreet’s platform.
Note: A red ‘x’ does not guarantee that a carrier cannot still contact you outside the Tenstreet platform, it only means they will be unable to contact you through our service platforms, Xpress (the carrier-side dashboard) and Driver Pulse.
Tapping on the Application Count down arrow will show you the source of the application and the date and time each carrier received your data. The source displays the origin of the application, for example the name of the carrier for which you completed the application.
If you completed a full application for this carrier at any time, you would see a source of ‘IntelliApp’. You will also be able to see when your application data was transferred from one carrier to another, which can happen when drivers apply to a larger company that operates using more than one name (and therefore has more than one Tenstreet dashboard). A source of transfer can also happen when a school passes application data to a carrier (requiring the driver’s permission) after the driver graduates.
Tapping on the blue source name will allow you to view additional details. When at all possible, we provide the contact name and telephone number or email address to the carrier, 3rd party recruiter, school, or job board that originally received your application data.
Why isn't there contact information for a source?
If you aren't seeing contact information for a source listed in Application Transparency, it's likely that the job board or source went out of business. As a result, you won't have to worry about these companies attempting to contact you.
I don't remember applying to this company. Why am I seeing it in App Transparency?
There are several reasons you might be seeing a company's information that you don't remember applying to. Some of the most common reasons:
- The company received your information as a result of you submitting a multi-carrier lead form. These types of forms are often on websites that are not specific to a one company that share your information with multiple carriers (sometimes as many as 40-50), who will then encourage you to fill out a full application. You'll usually see the name of the job board you submitted the multi-carrier lead with as the source for these types of leads within App Transparency.
- A carrier you originally applied to was acquired or acquired another carrier. If the name doesn’t look familiar, it may have changed because of a business merger.
- Your lead or application info was shared by a trucking school. If you received training through a trucking school, you might have given that school permission to pass your application data to carriers seeking drivers. You'll see a source of "transferred from" and the school's name as the source.
- A third-party recruiter may have shared your data with other companies without you realizing it.