Frequently Asked Questions
Common questions and problems drivers may have when using Tenstreet software with solutions and answers.
- Navigating Driver Pulse
- Application Transparency (the "How'd my data get here?" button)
- True Fuel: In the Driver Pulse App
- Pulse Wallet (Pulse Rewards)
- I shared documents with a company, but they can't see them. What's wrong?
- What is Xpress Lane in the Driver Pulse app?
- How do I opt back in to a carrier's communications?
- How do I upload documents in Driver Pulse?
- How do I login to my rewards account? (Stay Metrics rewards program)
- How do I change my Driver Pulse profile picture?
- How do I delete jobs I've applied for on Driver Pulse?
- What is the status of my application?
- What do I do if I have problems with the Clearinghouse?
- How do I search for a job?
- How do I dispute something listed on my reports?
- How do I fix issues with an application/IntelliApp?
- How do I update my application information?
- How do I update my email address or phone number in Driver Pulse?
- How do I login to Driver Pulse?
- How do I request a copy of my employment verifications/other reports?
- How do I request a copy of my work history?